C/QMS (Compliance/Quality Management System) for Airlines
Quality Management Systems lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives that you can establish within your operations.
Learn the key regulatory and operational requirements for designing and controlling an efficient QMS, then practice your skills in process mapping, procedure writing and audit finding review during a series of practical exercises.
This course is available at Demo Aviation and on-demand in the client facilities
This classroom course provides 4 days (32 hours) of instruction delivered by an official EASA AOC postholder approved Instructor.
Student performance will be based on an examination
There are no prerequisites for this course
Recommended level is Entry-level and Intermediate
What you will learn
Upon completion of this course you will be able to:
Understand the quality requirements of key regulatory bodies and national authorities such as ISO, EASA.
Outline the key practices required to maintain a QMS: the quality policy, procedures, audit, and reports
Develop your process mapping and procedure writing skills
Prepare yourself for further specialization and training in QMS implementation
ISO 9000 family and quality requirements
Quality manual and its contents
Management review process
Planning and writing procedures
Which elements to control and how
Planning a document infrastructure
Root cause analysis
Developing and initiating a corrective action plan
Levels of non-conformity
QMS and Safety Management System (SMS) parallels
Regulatory requirements for safety
Integrating QMS and SMS
Who should attend
This course is designed for airline staff, including:
Management new to the field of quality
Quality internal auditors
A DemoAviation Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher